We are open until 12.00pm on Friday 24th December 2021 and reopening at 9.00am on Tuesday 4th January 2022. Our staff are working from home where possible following government advice – please contact us via our usual landline number 01249 658180 or send an email to admin@cblc.org.uk and we will get back to you as soon as possible.
You can also get advice and support over the festive period from the following organisations: –
Wiltshire Wellbeing Hub – If you are self-isolating due to Covid-19 and need help but don’t have any family or friends that can support you, call 0300 003 4576. Open: Monday to Friday 9am-5pm, Closed: 25th-28th Dec 2021
Wiltshire Council – Local Welfare – The local welfare provision scheme provides critical short-term help and assistance with limited one-off household goods. Call 0300 456 0100
Wiltshire Council’s Housing Options team – if you are rough sleeping or sofa surfing or about to made homeless call 01249 706666
Doorway – Homeless Drop in Centre (The Citadel, Bath Road, Chippenham SN15 2AB). Open: Thurs 23rd and Thurs 30th Dec (12.30pm-3.30pm). Urgent Drop Ins (only for rough sleepers): Weds 22nd & 29th Dec (12.30pm-2.30pm)
The Salvation Army Foodbank – Foghamshire, Chippenham, SN15 1HB. Open: Thurs 23rd Dec 10-12pm (instead of Fri 24th Dec) Closed: W/C 27th Dec. Open Tues 4th Jan (10am-12pm)
St Peter’s Church Foodbox – Lords Mead, SN14 0LL – contact through direct message to St Peter’s Church Facebook page (no need for a referral)
Citizens Advice Wiltshire – for advice by phone, call 0800 144 88 48. Visit their website to find self-help information and to complete their contact form. Closed: 1pm on 24th Dec, reopening on Tues 4th Jan. The national advice line will be running a reduced telephone service at the following times over the festive period: 29th & 30th Dec 9am-5pm and 31st December 9am to 1pm
Chippenham Link Transport – helping take people to and from medical appointments – 01249 461881 (please note the volunteers are taking a break over Christmas and will not be answering between 4.30pm on Thursday 23rd December until 8.30am on Tuesday 4th January)
Streetlink – If you see someone rough sleeping please refer them to Streetlink by calling 0300 500 0914 giving their exact location
Samaritans – Whatever you’re going through, the Samaritans are available 24 hours a day, 365 days a year. Call 116 123 for free support
Shout – A free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. To start a conversation, text the word ‘SHOUT’ to 85258
NHS Non-emergency: 111
Wiltshire Council: 0300 456 0100
Wiltshire Highways: 0300 456 0105
Age UK Wiltshire: 0808 196 2424
Childline: 0800 1111
RSPCA Emergency: 0300 1234 999
